Prescriptions

Ordering repeat prescriptions

The surgery offers an online prescription ordering service using SystmOnline. Please see reception for details. Once registered please login to SystmOnline.

If you have any repeat prescriptions your Pharmacist will issue you with a paper copy of your prescriptions which you can use to reorder your medications. Please tick items required and post in one of the request boxes either inside or outside the surgery.

You can send your request by post. If you enclose a stamped addressed envelope we will post it back to you.

Requests for prescriptions will not be taken by telephone.

It will take two full working days for the practice to process your repeat prescription request to your designated Pharmacy. Please also allow sufficient time for the Pharmacy to process your request before you arrive to collect it.

We do not take repeat prescription requests over the phone unless you are a Housebound patient and this has been pre approved.

Your medication will be reviewed by our practice pharmacist on a regular basis to ensure the treatment is still effective and appropriate. This can be done via a telephone call and you do not need to book an appointment with the Doctor

Some local pharmacies will order, collect and deliver your prescriptions. Contact your local chemist for details.

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Over the Counter Medications

From October 2018 NHS England has implemented a new initiative to encourage patients to buy more overt the counter medicines because last year the NHS spent £569 million on prescriptions. By spending less money on treating conditions that will get better by themselves or by you treating them yourself at home, the NHS will have more money to spend on maintaining services or investing in new ones.

The GPs have been advised by NHS England to stop prescribing simple medicines than can be bought over the counter at pharmacies and supermarkets. Please use the link below for a list of these medicines.

Information about which over the counter products are available to buy for self care

Please read this leaflet about how prescribing over the counter medicines is changing (EXTERNAL PDF LINK)

Prescribing Policy for Patients Travelling Abroad

This policy outlines the procedure for patients travelling abroad for short and long periods of time.

Travelling out of the country for less than 3 months

For patients who inform us they will be out of the country for less than 3 months, we will provide sufficient medicines for an existing condition (e.g. asthma, diabetes…) for the period while the patient is away, where it is safe to do so. Drugs that require frequent monitoring may not be prescribed where there are safety concerns. 1 months supply only will be issued for drugs normally available over the counter, such as paracetamol.

Travelling out of the country for more than 3 months

Patients who inform us they will be leaving the country for more than 3 months will be prescribed sufficient medication to enable them to make alternative arrangements at their destination (up to 3 months supply where safe to do so).

They will be removed from out patient list. We will be pleased to re-register patients on their return to residence in the UK and can reassure patient that their electronic notes are kept on file for reference on your return.

Patients and relatives should not seek medication for themselves while they are abroad as this constitutes as NHS fraud.

NHS Policy

By law, the NHS ceases to have responsibility for the medical care of patients when they leave the UK. In addition GP’s are not required by their terms of service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is abroad.

The NHS does accept responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months. However, if a person is going to be abroad for more than 3 months, then they are only entitled (at NHS expense) to a sufficient supply of regular medication in order to get to their destination, where they should find an alternative supply of that medication.

Patients residing abroad for a period of more than 3 months should be removed from the registered patient list.